Introduction
This Privacy Policy explains how dandelion video production (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website www.dandelionvideo.co.uk
Information We Collect
When you use our website, we may collect the following information:
- Name
- Email address
- Phone number
- Any other information you provide through our contact form
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries
- Provide you with the services you request
- Improve our website and services
- Comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Your consent when you choose to submit information through our contact form
- Our legitimate interests in operating and improving our website
- Compliance with legal obligations under UK law
Data Storage and Security
Your personal data is stored securely on our WordPress website hosting platform. We implement appropriate technical and organisational measures to protect your data against unauthorised access or disclosure.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate personal data
- Request erasure of your personal data
- Restrict or object to processing of your personal data
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us using the details provided below.
Third-Party Services
Our website uses WordPress as a content management system. WordPress may process some data as described in their privacy policy. Our website utilises Google Analytics 4, Hubspot (on the EU1 hublet), Automattic, Trustindex, and YouTube and may process some data as described in their individual privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
Last Updated: 31/08/2026